Driving Business Outcomes with the 5 Moments of Need

In this episode, Suzan Haizlip, VP, Learning & Performance Operations Manager at MidFirst Bank discusses how her team successfully aligned their learning initiatives with business goals, resulting in significant improvements in audit scores and a reduction in new hire proficiency time.

She emphasizes the importance of listening to business unit leaders, building relationships, and providing practical, accessible training solutions.

Download, or tune in now, to gain valuable insights on how to position your L&D department as a trusted advisor and essential partner within your organization.

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