Multifamily Operations: Trion Properties

In this episode of Deal Flow Friday, David Moghavem sits down with his fellow Trion Properties’ collegues and operation leaders:

Johnny De La Espriella Head of Property Management
Natalina Rettew Head of Asset Management
Max Sharkansky Managing Partner 

The four Trion leaders dive deep into what it takes to run a high-performing multifamily portfolio in today’s market. They cover the operational fundamentals that drive NOI, from process discipline and people management to the latest proptech tools transforming property management. The team shares day-one impact strategies, insights on navigating complex regulations across multiple states, and the surprising trends emerging from Trion’s coast-to-coast portfolio.

The conversation also unveils Trion’s move into third-party property management, the philosophy behind their owner-operator approach, and how leveraging tech, talent, and market expertise can unlock alpha in even the toughest markets.

Chapters:

00:00 – Intro & Guest Introductions
04:05 – Day-One Operational Impact & NOI Growth
06:14 – Process Discipline and Regulatory Nuances
07:50 – People as the Core of Multifamily Success
09:55 – Proptech Tools Transforming Operations
14:06 – Empowering Staff with AI and Tech Platforms
15:56 – Asset Management Tools & Power BI Rollout
17:56 – Transparency & Communication with Capital Partners
22:29 – Surprising Portfolio Trends Across Markets
25:56 – Adapting to State Regulations & Process Changes
29:14 – Market Stabilization and Advocacy Efforts
31:08 – Lessons from California, Oregon, and Colorado Operations
31:44 – Aligning Operational Philosophies
35:00 – Looking Ahead: Opportunities Beyond AI
35:42 – Trion’s Move into Third-Party Management
41:04 – Leveraging Vintage Asset Expertise
41:34 – The Power of Strong Regional Teams
42:56 – Rapid-Fire Ops Insights
45:03 – Closing Thoughts & Team Appreciation

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www.trionproperties.com