Questions Worth Asking
#9 How does Knowledge Management help an organisation to learn and perform?
Nov 6, 2018
John, an expert in Knowledge Management, discusses the challenges and approaches of KM. The episode explores distinguishing KM from Organizational Development, failure patterns in businesses, and challenges in implementing collaboration tools.
25:54
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Quick takeaways
- Knowledge management involves optimizing flow of explicit and tacit knowledge for innovation.
- Organizational network analysis is crucial for understanding work dynamics and building real-time connections.
Deep dives
Knowledge Management Definition and Importance
Knowledge management is about optimizing the flow of knowledge, which involves understanding gained from experience, sharing, and analysis. In businesses, knowledge is categorized into explicit (e.g., documented information) and tacit (embodied, hard to express) forms. The goal is to move tacit knowledge among individuals to create new insights and innovations, emphasizing the value of organizational support for diverse types of knowledge.
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