#9 How does Knowledge Management help an organisation to learn and perform?
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Exploring Failure Patterns and Knowledge Management Maturity Levels in Businesses
The chapter delves into failure patterns in business related to knowledge management and stresses the significance of learning from failures. It mentions APQC, an organization that evaluates companies, shares failure stories in conferences, and advocates for companies to enhance their knowledge management maturity levels rather than solely relying on software tools like SharePoint or Office 365.
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