What is HR's role during crisis? COVID has been a crisis for almost everyone - so what should HR be doing at a time like this? It may depend on the type of crisis; however I talked to Shondee Nye about her experience as HR Director for a medium-sized company during COVID-19. She emphasized internal communication, planning, and protecting employees. These are priorities that may apply across most crises. We also discuss the importance of making it seem easy and projecting confidence and what she thinks about the future of remote work.