Me, Myself, and AI Reskilling the Workforce With AI: Harvard Business School’s Raffaella Sadun
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Mar 18, 2025 Raffaella Sadun, a Harvard Business School professor and expert in the interplay between AI and organizational change, discusses how AI is reshaping workforce dynamics. She tackles the concept of digital reskilling, emphasizing its importance for mid-level workers like store managers and blue-collar staff. The conversation reveals AI's potential to boost collaboration, speed up problem-solving, and enhance job satisfaction. Raffaella also highlights the need for lifelong learning as workers adapt to rapid technological advancements.
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AI Implementation Focus
- Focus on the organizational and change management aspects of AI implementation, which are often overlooked.
- Clearly define the business application and value proposition of AI within your organization.
AI Adoption as a Paradigm Shift
- Current AI adoption resembles the early stages of a new technology paradigm, with much of the value-creation knowledge still uncodified.
- Experimentation is crucial, but organizations must formulate hypotheses, test them, and integrate learnings.
Divergence in AI Adoption
- The ability of firms to adapt and implement new technologies like AI has led to significant productivity divergence.
- History suggests that successful AI adoption will depend on organizational adaptation, potentially leading to further divergence between firms.