Working It

When loyal workers are bad for business

Apr 23, 2024

Jeremie Brecheisen, Gallup's managing partner for the Emea region, discusses the downsides of workplace loyalty. Loyal workers may not be the best ambassadors, lack fresh ideas, and are less likely to disclose wrongdoing. The 'State of the Workplace' report shows over half of employees worldwide are seeking job changes

13:49

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Episode guests

Jeremie Brecheisen

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Quick takeaways

Employee disengagement can hinder loyalty and productivity, leading to a desire for job change.

Excessive loyalty can impede innovation and growth, necessitating a balance for a dynamic work environment.

Deep dives

Challenges in Retaining Staff

Managers are facing difficulties in retaining their best employees as a significant portion of the global workforce is disengaged from their jobs. Younger staff, in particular, seek more fulfillment in their careers compared to previous generations. Retaining top talent poses a challenge, prompting questions about loyalty's impact on employees and businesses.

The Nature of Loyalty

00:21

Introduction

2min

Exploring Engagement, Loyalty, and Indifference in the Workplace

2min

Nurturing Loyalty and Development in the Workplace

2min

The Dilemma of Loyalty in the Workplace

6min

Navigating Loyalty and Engagement in the Workplace

2min

Most people think of loyalty as a good thing, but in a professional context, being too devoted to an employer can have damaging consequences. Disengaged workers who don’t leave their jobs will hardly make the best ambassadors for a company; longstanding employees might run out of fresh ideas; and some research shows loyal employees are less likely to cover up wrongdoing at their firms. Isabel Berwick speaks to Jeremie Brecheisen, Gallup’s managing partner for the Emea region, about the company’s annual ‘State of the Workplace’ report, which showed more than half of employees worldwide are looking to change jobs. Isabel also speaks to FT management editor Anjli Raval, about the downsides of workplace loyalty.

Want more? Free links:

Why staff loyalty is not always a good thing

Too much loyalty does neither the company nor the employee much good

Presented by Isabel Berwick, produced by Mischa Frankl-Duval, mixed by Simon Panayi. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

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