Business Wars

Blackberry vs iPhone | A Requiem in Slow Motion | 4

Nov 24, 2021
In January 2011, Research in Motion's co-CEO discovers that BlackBerry's BBM is crucial for Egyptian protestors, highlighting the tech's societal impact amid declining sales. Meanwhile, Apple continues its relentless innovation, introducing a tablet that further erodes BlackBerry's market share. Internal strife leads to the resignation of RIM's co-CEOs, illustrating the company's deepening struggles against a resurgent Apple, emphasizing how critical innovation is in the tech race.
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ANECDOTE

BBM in Egypt

  • In Davos, Jim Balsillie learned of the Egyptian government's threat to BlackBerry due to BBM's use by protesters.
  • This led him to consider BBM as key to RIM's survival despite declining sales.
ANECDOTE

Verizon Switches to iPhone

  • Verizon, BlackBerry's long-time partner, announced they would start selling the iPhone 4.
  • This was a major blow to RIM, as Verizon shifted to Apple, leaving RIM with only 5% of the market.
ANECDOTE

PlayBook Marketing Struggle

  • RIM's marketing team struggled to create a compelling campaign for the PlayBook tablet.
  • The co-CEOs disagreed on the target audience and key features, leading to a confusing message.
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