3189: SAP On The Technology Transforming The Water Industry

Have you ever wondered how technology could help solve the growing challenges in the UK’s water industry? With increasing cost pressures and rising consumer demands, the water sector is at a critical juncture. In this episode of Tech Talks Daily, I’m joined by Sandeep Bhattarai, Utilities Value Advisor at SAP UKI, to explore how digital solutions can help water companies navigate these turbulent times.

SAP’s latest research reveals that 34% of water company leaders are grappling with challenging cost pressures, with 94% believing that investment must rise to meet customer expectations. Sandeep shares his insights into the root causes of these financial strains and how a lack of digital infrastructure is slowing progress. He explains how technology adoption, or the lack thereof, is impacting the industry's ability to meet the stringent requirements of AMP8, a five-year regulatory framework starting in 2025.

As we unpack the complexities of the water network, Sandeep highlights how digital transformation can streamline operations, reduce inefficiencies, and improve service delivery. But can technology truly be a silver bullet? Sandeep addresses this question head-on, offering practical solutions for overcoming the skills gaps, operational silos, and knowledge barriers that continue to hinder digital adoption.

Looking ahead, we discuss what the future holds for the UK water industry post-AMP8. Will the sector embrace the digital revolution required to meet evolving demands? How can leaders harness technology to ensure sustainable growth and customer satisfaction?

Tune in to this conversation and share your thoughts—what role do you think technology should play in shaping the future of water services?