Andy Stanley Leadership Podcast REVERB 13: Managing Organizational Tension
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Aug 12, 2024 Leaders must recognize their own and their team's capacity to manage tensions for growth. The podcast tackles the dual nature of organizational tension as both a challenge and an opportunity. Emphasis is placed on fostering open dialogue and a safe culture for unfiltered debate. It also highlights the importance of empathy in managing tensions, ensuring employees feel valued and heard. The discussion includes navigating the balance between central directives and local expressions in organizational dynamics.
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Tensions vs. Problems Insight
- Tensions in organizations must be managed, not solved, differentiating them from solvable problems.
- Successful organizations leverage tensions for growth and progress, understanding they never fully disappear.
Label Discussions Clearly
- Explicitly label discussions as either a problem to solve or a tension to manage to set clear expectations.
- This clarity helps align team efforts and prevent frustration over unresolved tensions.
Know Your Tolerance for Tension
- Leaders have different tolerance levels for tension; recognizing personal limits is critical to leadership effectiveness.
- Low tolerance leaders risk forcing resolutions on tensions that can't be fully solved, creating additional problems.