Think Fast Talk Smart: Communication Techniques 93. All the Feels: The Personal and Professional Power of Emotional Awareness
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Jun 6, 2023 Celine Teoh, a Stanford GSB facilitator and CEO coach, emphasizes the importance of emotional awareness in this conversation. She discusses how feelings can be treated as crucial data for making better personal and professional choices. Teoh shares strategies to enhance emotional intelligence in workplace communication, focusing on empathy and self-reflection. The significance of authentic connections and the art of listening with empathy are highlighted, aiming to transform functional exchanges into meaningful conversations.
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Influence Line Experience
- Celine Teoh consistently ranked low on an influence line exercise in the Interpersonal Dynamics course.
- Through feedback and adaptation, she diversified her communication style, gaining agency across different cultural contexts.
Check-in with Feelings
- Start meetings with a check-in, having each person share one feeling word and a sentence explaining why.
- This fosters connection beyond functional roles, transforming interactions into more empathetic exchanges.
Specify Your Feelings
- Use a feelings chart to identify specific emotions rather than using broad labels.
- This granular understanding allows for more effective responses and reframing, enhancing communication.
