Think Fast Talk Smart: Communication Techniques cover image

Think Fast Talk Smart: Communication Techniques

93. All the Feels: The Personal and Professional Power of Emotional Awareness

Jun 6, 2023
18:29

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Quick takeaways

  • Developing emotional awareness enhances agency and empathy in personal and professional interactions.
  • Building an emotional piggy bank of positive interactions is key for managing conflicts and communication.

Deep dives

The Interpersonal Dynamics Course at Stanford GSB

The Interpersonal Dynamics course at Stanford Graduate School of Business (GSB) focuses on teaching effective communication skills in both professional and personal contexts. One exercise in the course, called the influence line, involves students ranking each other according to influence. By receiving feedback and understanding how they are perceived, students can make changes to their behavior and adapt to different cultural contexts. This course empowers individuals to have agency over their communication style and develop a range of behaviors to enhance their interpersonal interactions.

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