Cal wonders if there are patterns from the aftermath of 9/11 and The Great Recession that could help us move forward from COVID. There are few people who were more deeply involved in those crises as GE’s CEO at the time — Jeff Immelt. Jeff took the reins of GE only a few days before 9/11, was at the center of the struggle through The Great Recession, and now, after his departure from the company, he gives us a look at what may happen to healthcare going forward. But most of all, this conversation gives us all insights on how to think in times of crisis.