I Hate It Here

S8 E2: Traditional Performance Reviews Are Dead (But Employees Still Want Answers) with Jessica DeVlieger

9 snips
Apr 28, 2025
Jessica DeVlieger, CEO of Encompass Labs, dives into the outdated nature of traditional performance reviews and why employees are craving timely feedback. She reveals that teams often know who's underperforming before managers do and discusses the barriers leaders face in providing tough feedback. Jessica emphasizes the need for a feedback-driven culture and advocates for rethinking performance management by integrating technology while keeping a human touch. Ultimately, she highlights that employees just want clarity on their performance!
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INSIGHT

Employees Spot Performance Early

  • Employees know who the high and low performers are well before senior leadership does.
  • Ignoring this fact causes disengagement and deteriorates company culture quickly.
INSIGHT

Why Performance Feedback Falls Short

  • Humans are inherently bad at assessing performance objectively due to bias and discomfort with giving tough feedback.
  • Remote and hybrid work worsen clarity on individual performance.
ADVICE

Clarity is Kind in Feedback

  • Practice clarity in feedback by focusing on two key messages that must be understood.
  • Ensure recipients clearly hear these critical points rather than talking in circles.
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