AI and the Future of Work: Artificial Intelligence in the Workplace, Business, Ethics, HR, and IT for AI Enthusiasts, Leaders and Academics 369: Why Trust Is the Currency of Work in the Age of AI with Cisco CPO Kelly Jones
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Dec 29, 2025 Kelly Jones, Chief People Officer at Cisco, spearheads the people strategy for over 84,000 employees. She discusses the pivotal role of trust as the currency of work, shaping AI strategies and workplace culture. Kelly emphasizes the importance of safe experimentation with AI and defines the traits of 'super leaders' who blend empathy and technology. She advocates for using AI to automate administrative tasks, allowing humans to focus on creativity and connection, while highlighting Cisco's commitment to responsible AI use and ongoing upskilling for future roles.
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Trust As Workplace Currency
- Trust is Cisco's most valuable currency and enables speed and big action across the company.
- Kelly Jones says transparent communication about decisions preserves trust even when employees disagree.
Position AI As A Co-Pilot
- Treat AI as a co-pilot that amplifies human capability rather than a competitor that replaces people.
- Empower employees to experiment with AI safely and communicate clearly to reduce fear and speed adoption.
The 'Super Leader' Skillset
- Leadership must evolve into a mix of empath, philosopher, technologist, and change agent to succeed in an AI-augmented world.
- Jones calls this combination the 'super leader' who balances humanity with tech-savvy and change skills.