The Dov Baron Show 1/2 Can We Talk? Embracing Difficult Conversations: Roberta Matuson
Difficult conversations are the mainstay of leadership and any and every relationship. Sometimes you have to communicate with someone less powerful than you. Sometimes it's a peer and oftentimes you will need to communicate up the power ladder. You and I both know it takes two people to engage in healthy dialog, particularly if we want meaningful outcomes. But is that possible in what can feel like a potentially volatile situation? Is there a way to genuinely Manage Difficult Conversations, especially when you might be on a lower rung of a power hierarchy?
Stay tuned because that's where we are going on the next two episodes. Our guest is Roberta Matuson. Roberta is a Global Executive Coach who helps organizations hire and keep the best people. Roberta Matuson is the president of Matuson Consulting, assisting leaders in highly regarded companies, including General Motors, New Balance, and Microsoft, to achieve dramatic growth and market leadership through maximizing talent. She's the author of six books, including her most recent, Can We Talk? Seven Principles for Managing Difficult Conversations at Work. Roberta is also a LinkedIn Top Voice in Leadership and Workplace.
Website. http://www.matusonconsulting.com/site/
Social Media
https://www.facebook.com/pages/Matuson-Consulting/184808521536902
https://www.linkedin.com/in/roberta-chinsky-matuson-51a5a/
Part 1) Difficult Conversations: Intent and Outcomes
- Blindly walking into Fox's O'Reilly Factor
- Why Your Mother was Right About Difficult Conversations
- Why You Must Know Your Intent and Outcome
- How To Not Talk Yourself Out of Your Outcome
- The Clear Distinction Between Influence and Manipulation
- Death By Down-Playing
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