

437: Why Improving Your Soft Skills WON'T Help Your Leadership Performance & What To Do Instead
Jul 23, 2025
Bryce Jaggers, author of 'Two Fish in the Tree,' challenges the effectiveness of traditional soft skills in leadership. He reveals how role alignment can harness employees' unique strengths, transforming underperformers into high-impact leaders. The conversation dives into the pitfalls of conventional performance reviews and misaligned promotions while emphasizing the importance of recognizing individual talents over fixing weaknesses. Jaggers shares real-life success stories, inspiring leaders—especially introverts—to embrace their superpowers for growth and team success.
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Soft Skills Often Can't Improve
- Poor soft skills generally cannot be significantly improved through training or mentoring.
- Success depends more on recognizing and aligning roles with individual superpowers rather than trying to fix inherent communication weaknesses.
Superpowers Lost in Role Shift
- A talented employee struggled when shifted to a management role but excelled when returned to a technical role.
- Instead of exiting him, another company recognized his superpower and he became a successful leader there.
Reassigning Roles Unlocks Potential
- A project manager with poor organizational skills but excellent client relationships was repositioned as customer engagement manager.
- This realignment led him to become a global general manager, highlighting the power of role fit.