

494: Embracing Management and Empathy, with Bonni Stachowiak
Oct 5, 2020
Dive into the delicate balance of empathy and business needs in management. Discover how collaborative decision-making can transform employee scheduling challenges into opportunities for innovation. Explore structured creativity and the importance of experimentation in fostering efficiency alongside innovation. Reflect on the unpredictable nature of career paths and the necessity of lifelong learning. Understand how empathetic leadership enhances workplace well-being, impacting not just teams, but also families and communities.
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Employee Scheduling
- Involve employees in finding creative scheduling solutions that meet both their needs and the business's.
- This fosters empathy and collaboration, even if the ideal outcome isn't always achievable.
Starbucks Scheduling
- Starbucks faced employee backlash after implementing rigid scheduling practices.
- They reversed course, demonstrating that empathy and business needs can align.
Library Reopening
- Bonni Stachowiak involved library staff in creating a reopening plan.
- This collaborative approach yielded a successful solution accommodating both remote and in-person work.