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The Home Service Expert Podcast
Accelerating Business Growth through Text Messaging and Automation
Apr 12, 2024
Ryan Fenn, Founder of CHIIRP, discusses using text messaging automation for home service businesses to boost ROI. Topics include lead generation, text message promotion, leveraging automation for follow-ups and reviews, maximizing efficiency for lead conversion, and using specialized roles for improved efficiency.
59:43
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Quick takeaways
- Personalized text messages enhance customer trust and experience.
- Chirp platform revolutionizes communication for home service businesses.
Deep dives
Creating a Personal Touch Through Text Message Automation
Efforts to establish a personal connection with customers are highlighted through innovative text message automation strategies. A unique approach involves sending a scheduled appointment reminder followed by a personalized text message from the company owner immediately after booking a job. This personal touch aims to enhance customer experience and build trust by directly engaging with clients on a more human level.
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Listen to the best highlights from the podcasts you love and dive into the full episode