Jackie and David delve into the importance of building trust with our clients through effective communication and understanding their health needs. This starts with taking a detailed history, which not only helps us to determine where and how we work, but it builds trust and helps to prevent us from doing something wrong.
We talk about the necessity of intake forms, meeting client expectations upfront, using patients' names for connection, asking relevant questions based on their conditions and reading body language to gauge when further probing is needed.
The key takeaway: always take your client's detailed history - it's not only beneficial but potentially lifesaving too!
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Theme Music: Simon Pettersson "All Alone" (2020), Licenced use through Audio Hero Inc