The Modern People Leader: Forward-Thinking HR 176 - Building an AI roadmap for HR & 6 use cases for AI in HR: Gianna Driver (CHRO, Exabeam)
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May 6, 2024 In this discussion, Gianna Driver, the CHRO of Exabeam, shares her unique journey into HR and the pivotal moments that shaped her leadership style. She dives into Exabeam's AI roadmap, recounting both the initial hurdles and the successful applications of AI in HR, such as drafting job descriptions and enhancing employee handbooks. Gianna also emphasizes the ethical considerations surrounding AI, along with the need for courage and innovation in transforming the HR landscape, and offers insights on how AI can elevate the employee experience.
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Pick Repetitive Work To Free Strategic Time
- Tasks that are repetitive, time-consuming, and low-judgment are high-impact AI targets.
- Freeing HR from these tasks creates space for higher-value strategic and human work.
Product Team Built A Merit Tool
- Exabeam built an internal tool with product help to automate merit allocations using nested logic and AI.
- A senior product director volunteered off-hours to prototype the solution, accelerating delivery without impacting release roadmaps.
Augment, Don’t Replace Decision Making
- Use AI to handle ~80% of structured work but keep humans for the final, nuanced decisions.
- Preserve HR and manager review for context-sensitive judgment like promotions or performance actions.