This week's Deming Podcast features Keith Sparkjoy, Cofounder and Culture Coach of Pluralsight, a leader in professional training for developers through an online learning experience.
Keith discusses his "awakening" on their journey to keep Pluralsight's healthy culture as they rapidly expanded. The Deming philosophies provided hope and as he came to understand variation and a new way to look at leadership, the transition moved very quickly. From creating a system that focused on customer - eliminating incentive pay for managers, commissions for salespeople, and paid time off policies - to establishing only two rules to guide the company.
Listen as Keith explains their journey to "seek the truth", how they have been able to burst the bubble of management, build trust, drive out fear and get people to work together as Pluralsight "grows up."
In Their Own Words