The CPG Guys

Travel Hub Retail Media with WHSmith North America Media Network's Alison O'Keefe

May 10, 2025
Allison O'Keefe, Partnership Director at WHSmith North America Media Network, discusses innovative strategies to connect brands in bustling travel hubs. She highlights the unique challenges of engaging consumers in airports and the importance of omni-channel approaches. O'Keefe shares insights into measuring advertising effectiveness and the significance of collaborative marketing efforts for brands. With success stories and the evolution of retail media, she emphasizes how WHSmith differentiates itself in the competitive travel retail space.
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INSIGHT

Cutting Through Airport Clutter

  • Airports are cluttered with screens and messages competing for travelers' attention.
  • WH Smith Media aims to cut through this by delivering cohesive omni-channel messaging.
INSIGHT

Power of In-Store Shopping

  • Despite digital dominance, over 90% of purchases still happen in physical stores.
  • WH Smith Media focuses on in-store engagement where buying decisions are made.
INSIGHT

SMG's UK Expertise Boosts WH Smith

  • SMG's UK roots give it deep expertise in in-store retail media.
  • This partnership helps WH Smith launch a strong, fast media network in North America.
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