Hospitality Daily Podcast Turnaround Story: How We Drove Revenue & Profitability Through F&B - Anthony Torres
Jan 16, 2025
Anthony Torres, a top food and beverage leader in hospitality, shares his insights from driving revenue growth at the Grand Wailea. He emphasizes the importance of listening to both team members and guests to enhance offerings. Strategies for improving F&B experiences through teamwork and innovation take center stage. Torres also discusses the exciting James Beard Celebrity Chef Tour in Maui that connects renowned chefs with local culinary talent, enriching the community and elevating the dining landscape.
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Chapters
Transcript
Episode notes
Team Alignment and Understanding
- Align the team around a shared vision for success.
- Spend time with the team to understand current operations.
Enhancing Existing Offerings
- Start by improving existing offerings and enhancing value.
- Consider raising prices if value aligns with improvements.
Breakfast Buffet Transformation
- The breakfast buffet was improved with menu expansions, decor changes, and uniform upgrades.
- This holistic approach considered the entire dining experience.