HUNGRY. Espresso - Michel Roux Jr. - How To Create 10/10 Service in Your Restaurant?
Jul 10, 2025
Discover the secrets to delivering outstanding service in restaurants, where every guest experience matters. Explore the pivotal role of front-of-house staff in creating memorable dining moments. Learn how personal touches and confident body language can elevate interactions and make guests feel special. Dive into the importance of nurturing relationships in a restaurant, highlighting the joy of mentoring young talent and the camaraderie that comes with it. Plus, hear about a game-changing tool that can streamline restaurant operations.
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Silvano's Genius in Service
- Michel Roux Jr. praised Silvano's genius in reading the room and remembering every guest's details.
- Silvano's skill made service smooth despite diverse moods and backgrounds of 23 tables.
Confident Guest Greeting
- Always greet guests with confident eye contact and welcoming body language.
- Present yourself polished and proud to immediately put guests at ease.
Polished Shoes and Presentation
- Keep your shoes polished and presentation impeccable before service.
- Pride in your appearance reflects confidence and professionalism to guests.