Clinical Communication

Questions That Lead To Behaviour Change

Jul 7, 2024
Changing behaviors isn't just about giving orders. Instead, fostering a sense of ownership is key. This discussion emphasizes how crafting specific open and closed questions can empower patients in their health choices. By mastering the art of communication, healthcare providers can encourage real behavior change, allowing patients to feel more in control of their decisions.
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INSIGHT

Ineffective Approach

  • Telling people what to do is ineffective for behavior change.
  • Instead, help them feel they came up with the idea themselves.
ADVICE

Open Questions

  • Use open questions starting with "what" or "how" to encourage detailed responses.
  • This gives patients a sense of control and encourages ownership of solutions.
INSIGHT

Patient Control

  • Open questions give patients a sense of control and responsibility.
  • This increases their likelihood of adopting suggested changes.
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