S01 E12 Evidence Based Management with Patricia Kong

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Jun 7, 2021

Patricia Kong, co-author of 'The Nexus Framework for Scaling Scrum' and a speaker on enterprise innovation, discusses the transformative power of Evidence-Based Management (EBM) in agile organizations. She highlights the importance of frequent inspections and data collection for informed decision-making. Patricia explores how the pandemic reshaped community engagement and the role of coaching during crises. She emphasizes user behavior and employee well-being over mere feature additions, advocating for a culture of trust and collaboration to drive innovation and value.

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INSIGHT

EBM's Importance

Evidence-Based Management (EBM) helps organizations navigate complexity by focusing on goals, measurements, and behavior.
This framework shifts the focus from treating IT as a cost center to a value creator.

ADVICE

Defining Success

Define success by tying it back to specific, measurable goals rather than just high output or velocity.
Consider the layers of success, including learning and progress, even if the initial goal isn't fully achieved.

INSIGHT

EBM's Four Key Value Areas

EBM's four key value areas (current value, unrealized value, time to market, ability to innovate) help teams and organizations holistically assess and improve value delivery.
This framework encourages continuous improvement and empiricism by connecting goals, measures, and behaviors.

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Abstract:

When creating any sort of product, it's important to understand whether we are moving in the right direction. But how do we know that? How do we measure that? And what metrics do we use for that? Agile organizations know that frequent inspection of results limits risk and improves the ability to deliver value. Scrum.org created a complementary framework called Evidence-Based Management. Patricia Kong is here to talk about how we can use EBM to elevate our ability to deliver value.

What you’ll discover in this show:

- You don’t need to apply the whole framework at once

- The Evidence-Based Management framework provides a great set of metrics to start with

- Four Key Value Areas help organizations and teams to gather quantifiable data in order to figure out what to do next

Speakers:

Patricia Kong

Organizational Agility, Innovation, Product Ownership | Speaker * Author * Coach * Instructor

Patricia Kong is co-author of "The Nexus Framework for Scaling Scrum" published by Pearson and a well-known public speaker and mentor. She is a co-developer of the Evidence-Based Management Framework for Business Agility and Nexus Framework for Scaling Scrum. Patricia helps organizations thrive in a complex world by focusing on enterprise innovation and leadership and teams. She is a people advocate and fascinated by organizational behavior and misbehaviors. She emerged through the financial services industry and has led product development, product management and marketing for several early stage companies in the US and Europe. Patricia is experienced working with 1$B+ clients focusing on business development and delivery engagements. Patricia lived in France and now lives in her hometown of Boston. Patricia is fluent in 4 languages.

Contact Patricia Kong:
https://www.linkedin.com/in/patricia-kong-2238232/
https://twitter.com/pmoonk88?lang=en

Sander Dur (host)

Scrum Master, Agile Coach, trainer, and podcast host for ‘Mastering Agility”

Sander Dur is a business agility enthusiast, with a passion for people. Whether it’s healthy product development, agile leadership, measurement, or psychological safety, Sander has the drive to enable organizations to the best of their abilities. He is an avid article writer, working on a book about Scrum Mastery from the Trenches, and is connecting listeners with the most influential people in the industry.

https://www.linkedin.com/in/sanderdur/
https://agilitymasters.com/en
https://sander-dur.medium.com/

Additional resources:

To learn more about Evidence-Based Management, check out the guide: https://www.scrum.org/resources/evidence-based-management-guide

For Scrum.org’s EBM certification, check it out right here:
https://www.scrum.org/assessments/professional-agile-leadershiptm-evidence-based-management-certification

Support the show

Contact us at:

Masteringagility.org
https://xebia.com/academy/nl/trainers/sander-dur

https://www.linkedin.com/in/jamessammons/
https://www.linkedin.com/in/sanderdur/

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