Inclusive Learning in the Workplace with Rihanna Lindsay-Smith

In this powerful episode of The Plumm Pod, host Georgia sits down with global L&D expert Rihanna Lindsay-Smith to explore what it really means to create inclusive, accessible learning environments in the workplace.

From personal experience with dyslexia to leading major L&D programmes, Rihanna shares how neurodiversity often goes undeclared in organisations, and what HR and L&D leaders can do even without formal feedback to design learning that truly works for everyone.

What you'll learn:

Why many team members don’t disclose neurodiversity and how that impacts learning

The difference between training and L&D and why it matters

How to start inclusive L&D design with limited data

Rihanna’s go-to framework for evaluating learning effectiveness (yes, we’re talking Kirkpatrick!)

The real impact of unconscious bias training and why it shouldn’t be a “one and done”

How L&D and HR can collaborate to drive cultural change

Building a psychologically safe learning culture from the top down

Power skills your workforce actually needs in 2025

Whether you're in HR, talent, or learning & development, this episode is packed with practical insights, vulnerable stories, and powerful advice to help you rethink how we support every learner.

Guest: Rihanna Lindsay-SmithFollow her on TikTok & Instagram: @rihannagallery

00:00 Understanding Neurodiversity in the Workplace

04:54 The Journey into Learning and Development

09:58 Inclusive Learning Strategies

14:57 Evaluating Training Effectiveness

20:03 Collaboration Between L&D and HR

24:45 Building a Learning Culture

30:02 Continuous Learning and Professional Development