Ep 6 How to build an awesome retention program in seven simple steps

Discover the secrets behind effective customer retention with powerful tripwire marketing strategies. Listen as Drew shares a successful case study from a gym owner's email campaign that re-engaged lapsed customers. Learn how to set up a structured retention program and automate your marketing processes using tools like MailChimp and Klaviyo. With practical steps for e-commerce retailers, this discussion is a must for those looking to boost profitability and keep customers coming back!