Real Estate Insiders Unfiltered Inside Nykia Wright's Master Plan to Fix NAR and Rebuild Trust
Nov 17, 2025
Nykia Wright, CEO of the National Association of Realtors, is on a mission to revamp the organization. She reflects on her challenging first year, including a significant staff turnover, and the importance of hiring top talent. Nykia reveals her strategic plan focused on three key pillars: organizational health, stakeholder expectations, and external pressures. She emphasizes the need for proactive engagement, transparency, and accountability. With 75 projects set to enhance member value, Nykia is determined to rebuild trust and transform NAR into a collaborative partner.
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Rapid Leadership Turnaround
- Nykia Wright prioritized rapid leadership change, replacing about a third of NAR's workforce within a year.
- She views early, significant progress as critical to successful turnarounds and organizational momentum.
Reassembling Executive Talent
- Nykia described adding executives like a chief data officer, general counsel, and new communications and education leads.
- She emphasized placing talent where it best connects innovation, RPR, and CenturyLock relationships.
Hire For Mission And Culture Fit
- Recruit around mission and culture, not just skills; sell the bigger purpose to attract top talent.
- Prioritize culture fit over raw intelligence to ensure collaboration and long-term success.