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Personal Injury Mastermind
225. Darren Miller, D. Miller & Associates — Dream Big, Scale Smart: Unapologetic Branding, Delegation, and Mass Torts
Dec 7, 2023
Darren Miller, firm owner with 63,000 active clients, shares tips on scaling a personal injury practice. Topics include delegation, mass tort cases, diversification, expansion, and unique marketing strategies. Emphasizes the importance of authenticity, building a strong team, and standing out from competitors.
30:29
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Quick takeaways
- Delegating tasks early and hiring talented individuals allows lawyers to focus on high-value activities and build relationships.
- Regular communication with clients through newsletters, phone calls, and Zoom meetings helps prevent conflicts, retain loyalty, and build trust.
Deep dives
Delegate Responsibilities and Hire Key Positions Early
Delegating responsibilities and hiring key positions early on in a law firm is crucial for success. This allows the lawyer to focus on high-value tasks and spend more time building relationships. Darren Miller, owner at D. Miller & Associates, emphasizes the importance of hiring talent that aligns with the firm's vision and values, even if budget constraints are present. His approach involves teaching and training employees to handle basic tasks, allowing him to focus on more strategic activities.
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