Total Network Operations cover image

Total Network Operations

TNO017: Lead People, Manage Machines and Processes

Feb 21, 2025
Bill Hunter, Senior Director of Service Delivery at Astraea, shares his journey from military service to leading network operations. He emphasizes the importance of resilience, discipline, and creating good habits. The discussion touches on automating processes, contrasting traditional carriers with hyperscalers, and the critical role of data in optimizing network performance. Hunter also highlights how quick responses can impact service level agreements and the need for teamwork in tech integration, all while keeping the conversation fun with a nod to his favorite music!
43:49

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Podcast summary created with Snipd AI

Quick takeaways

  • Bill Hunter emphasizes the importance of resilience and adaptability in network operations, learned from his diverse childhood experiences and military discipline.
  • He advocates for a data-driven approach to optimize network operations, integrating software tools and collaboration between network operators and developers.

Deep dives

The Importance of Resilience in Networking

Bill Hunter shares how his childhood experience of frequently moving due to his father's naval career instilled in him resilience, a key trait for network operations professionals. He emphasizes that the ability to adapt and remain focused under pressure is essential in the networking field. From his time in the Marine Corps, he learned the significance of discipline and clear protocols, which are vital in managing complex network environments. Hunter believes that such life lessons contribute to effective problem-solving and leadership within NetOps.

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