The Impact of Rude Behavior on Well-being and Performance

Rude behavior in the workplace can have a significant negative impact on employees' well-being and performance. Studies show that being subjected to rude behavior can reduce focus on tasks, creativity in problem-solving, and willingness to help others. It can also lead to increased anxiety, self-doubt, and a fear of making mistakes. Rude behavior can disrupt working memory and lead to poor job attitudes and lower job retention rates. In healthcare settings, incivility can even impact patient care, resulting in lower compliance with hygiene standards, more diagnostic errors, and higher risk of patient harm.