The Skift Travel Podcast Good Morning Hospitality: Marriott Flat, Inclusive Hiring & TSA Shake-Ups
Aug 21, 2025
Dive into the hospitality industry's latest shifts! Explore Marriott's flat Q2 performance and its strategic push into app advertising. Discover heartwarming inclusive hiring initiatives for individuals with intellectual disabilities. Learn about the TSA's potential rollbacks on liquid rules and Delta's resistance to AI in customer targeting. Enjoy some funny travel stories and insights on how social media influences travel decisions among younger generations. The conversation is lively with real-time audience interaction, adding to the excitement!
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Marriott's Flat Quarter And Media Play
- Marriott's Q2 showed flat RevPAR and occupancy, with luxury brands holding while entry-level segments softened.
- Marriott plans to monetize its 240 million-member app via Marriott Media to drive ad revenue and bookings.
Occupancy Dip Meets Social Media Inspiration
- U.S. hotel occupancy dipped to 72.2% amid new supply and seasonal patterns despite modest ADR gains.
- Social media and pop culture heavily influence travel choices, especially among younger travelers.
How Inclusive Hiring Changed A Resort Team
- Steve Turk described hiring people with intellectual disabilities at a Miami Beach resort and how they became beloved team members.
- He recalled how returning to work after pandemic layoffs restored their routine and happiness dramatically.
