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We sometimes think we have more control than we do. At other times we underestimate the amount of control we have. Knowing the difference is an important leadership competency.
Show Notes:
Choiceology: Season 4 Episode 1
Keeping the illusion of control under control: Ceilings, floors, and imperfect calibration by Francescas Gino, Zachariah Sharek and Don Moore
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