Debra Chantry-Taylor: How Solve Issues Properly and Stop Talking About the Same Issues Every Week

In this week’s episode of Better Business, Better Life, Debra Chantry-Taylor dives deep into the Issues Solving Track (IDS), a core component of the Entrepreneurial Operating System (EOS). She explains how spending 80-85% of your problem-solving time on identifying the right issue can lead to better solutions, faster results, and a more efficient team. 

She walks you through the three-step IDS process: Identify, Discuss, and Solve, emphasising the power of asking the right clarifying questions, like the Five Whys, to uncover root causes. She also introduces the concept of the Issue Champion, the person who drives the issue-solving process forward, ensuring the issue gets the attention it needs. 

Debra also shares real-world examples and practical tips for using IDS effectively, so you can tackle your business problems like a pro. If you're struggling with recurring issues in your business, this episode will help you break them down and come up with actionable solutions. 

Tune in to learn how mastering IDS can lead to more sustainable business growth and smoother team dynamics! 

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►Debra Chantry-Taylor is a Certified EOS Implementer | Entrepreneurial Leadership & Business Coach | Business Owner 

►Connect with Debra: ⁠debra@businessaction.com.au ⁠ 

►See how she can help you: https://businessaction.co.nz/ 

►Claim Your Free E-Book:  https://www.businessaction.co.nz/free-e-book/ 
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FREE RESOURCES: 
IDS - Getting Clear on the Issue: https://bbbl.pub/IDS 

Episode 247 Chapters:   

00:00 – Introduction 

00:36 – Understanding the Issues Solving Track (IDS)   

03:49 – The Importance of Proper Identification   

05:30 – The Role of the Issue Champion   

06:15 – Clarifying Questions in the Identify Step   

09:16 – The Discuss and Solve Steps   

12:16 – The Five Whys Technique   

13:48 – Real-World Examples of IDS in Action   

15:14 – Recap and Challenge