Negotiate Anything

Vulnerability Can Destroy You… or Make You a Great Leader

Jul 2, 2025
Jacob Morgan, a bestselling author and leadership expert, dives into the complex world of vulnerability in the workplace. He emphasizes the fine line between being vulnerable and leading with vulnerability, revealing how the latter can foster trust when combined with competence. Jacob shares compelling insights from interviewing CEOs and highlights the psychology behind vulnerability's reception. Real-life stories illustrate how empathy can enhance negotiations, while strategic transparency balances authority and connection in leadership.
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INSIGHT

Vulnerability Needs Competence

  • Vulnerability at work can expose gaps but without action, it risks damaging credibility.
  • Leading with vulnerability means pairing transparency with competence and ownership to build trust.
ADVICE

Show Action with Vulnerability

  • Acknowledge improvement areas but show clear plans to close the gaps.
  • Use vulnerability to keep growing and avoid falling behind as the world changes.
ANECDOTE

Grief Shaped Negotiation Outcome

  • CEO Jim Fish continued negotiations after his mother passed, showing vulnerability in a tense moment.
  • This human connection helped ease tensions and close difficult points in the deal.
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