Frances West, IBM’s first Chief Accessibility Officer and author of Authentic Inclusion shares insights on why accessibility isn’t just for people with disabilities—it’s a mindset that drives innovation. She discusses the role of AI, cognitive technology, and business leadership in shaping an inclusive digital world.
00:25- About Frances West
She served as IBM's first Chief Accessibility Officer.
She delivers talks at TEDx United Nations forums, and major conferences like Mobile World Congress, SXSW and world computer innovation technology conference.
She is the author of a book titled Authentic Inclusion.
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