My Wildest Prediction
'We will listen less before we begin to listen more,' business psychologist Susan Kahn says
Feb 12, 2025
Susan Kahn, a business psychologist and author of 'Bounce Back,' discusses the transformative power of listening in the workplace. She highlights the importance of embracing failures and fostering open communication to build resilience. Kahn delves into the changing landscape of leadership, where vulnerability and honesty are becoming essential traits. She also emphasizes the value of silence in conversations, illustrating how pauses can lead to deeper understanding and connection. Tune in for insights on navigating a polarized world and redefining workplace dynamics!
25:05
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Quick takeaways
- Active listening is essential for enhancing workplace relationships and fostering creativity by encouraging open dialogue and understanding diverse perspectives.
- Modern leadership requires vulnerability, promoting transparency about failures and uncertainties to cultivate resilience and support among team members.
Deep dives
Navigating the Evolving Workplace Culture
The modern workplace is experiencing shifts in expectations, particularly in how individuals connect with their jobs and colleagues. The traditional notion of work as merely a means to earn a living has evolved into a desire for purpose-driven and values-aligned contributions. This change has been compounded by recent global events, such as COVID-19, which forced many to reevaluate their work-life balance and the importance of emotional well-being at work. While this evolution brings about helpful discussions around mental health and inclusivity, it also creates confusion about the boundaries of personal expression and professionalism in the workplace.
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