Hi everyone, today we're talking to Gainsight's CEO Nick Mehta. Gainsight is a customer success company that helps businesses grow faster by reducing churn, increasing net retention, and driving customer advocacy. Nick's last company, LiveOffice, sold to Symantec for $115 million.
Nick's got some good insights on what it takes to be a successful entrepreneur even through the tough times, and how the old business model in favor of product and sales is being replaced by one that's in favor of customer success.
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