

Diverse Opinions for Effective Decisions | Wendy Smith
Nov 1, 2022
Wendy Smith, a Professor of Management at the University of Delaware and co-author of "Both/And Thinking," emphasizes the need for leaders to embrace diverse opinions. She discusses the Nominal Group Technique, a structured brainstorming method that ensures everyone’s voice is heard, thus enhancing creativity and decision-making. Wendy argues against binary thinking, promoting a 'both/and' mindset to tackle complex challenges. By accepting emotional ambivalence and competing demands, leaders can foster a more inclusive and innovative organizational culture.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7
Intro
00:00 • 4min
Inclusive Brainstorming with NGT
03:43 • 4min
Framing Effective Decision-Making
07:47 • 17min
Harnessing Team Input for Effective Decision-Making
24:21 • 2min
Harnessing Diverse Opinions for Productive Outcomes
26:04 • 2min
Embracing Complexity: The Power of Both/And Thinking
28:25 • 19min
Embracing Paradoxes for Creative Solutions
46:58 • 3min