The Double Win

Diverse Opinions for Effective Decisions | Wendy Smith

Nov 1, 2022
Wendy Smith, a Professor of Management at the University of Delaware and co-author of "Both/And Thinking," emphasizes the need for leaders to embrace diverse opinions. She discusses the Nominal Group Technique, a structured brainstorming method that ensures everyone’s voice is heard, thus enhancing creativity and decision-making. Wendy argues against binary thinking, promoting a 'both/and' mindset to tackle complex challenges. By accepting emotional ambivalence and competing demands, leaders can foster a more inclusive and innovative organizational culture.
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