Dental Unfiltered Episode 94 - KPI Accountability
Jun 3, 2025
Dive into the world of Key Performance Indicators (KPIs) in dental practices, where tracking metrics is key to improving teamwork and accountability. Explore how involving the whole team can boost performance and discover the power of gamifying KPIs for a lively work environment. Learn about innovative strategies that enhance patient engagement and treatment acceptance, driven by data insights. The dynamic duo reveals how a competitive spirit and collaboration can transform practices, making improvements feel rewarding and inclusive.
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KPIs Reflect Human Behavior
- KPIs reflect underlying human behaviors within a practice, not just numbers.
- Understanding which behaviors a KPI indicates clarifies how to address it effectively.
Daily Deposit Sheets Boost Acceptance
- Instituting daily deposit sheets for treatment coordinators boosted treatment acceptance dramatically.
- Including the coordinators in tracking created daily accountability and improved results overnight.
Gamify KPIs with Rewards
- Share weekly KPI standings with treatment coordinators to foster friendly competition.
- Reward top performers each month with bonuses to motivate improved treatment acceptance.