The Official SaaStr Podcast: SaaS | Founders | Investors SaaStr 544: People, Process and Product: A Product Leader’s First 90 Days with Notion CPO Madhu Muthukumar
Apr 6, 2022
In this engaging discussion, Madhu Muthukumar, CPO at Notion with a rich background from Twitter, Oculus, and Robinhood, dives into the crucial first 90 days for product leaders. He shares insights on navigating expectations and the stark reality new leaders face, emphasizing the importance of communication and team alignment. Madhu also discusses strategies for collaboration and accountability, as well as how to enhance customer satisfaction through product-led approaches. His anecdotes make for an informative yet enjoyable listen!
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Context Shapes Perception
- Human perception of reality is always shaped by context, as demonstrated by the Ebbinghaus illusion.
- This means that even if facts are objective, our interpretation is subjective.
Misaligned Expectations
- A product leader focused on changing the culture, increasing data analysis, and boosting shipping speed.
- These initiatives clashed, leading to team dissatisfaction and attrition, highlighting the need for aligned expectations.
The Happiness Equation
- Mo Godot's equation: Reality minus expectations equals happiness.
- Manage expectations effectively to ensure happiness in any situation.