

Unlocking Humanity in the Age of AI
Jul 26, 2025
Faisal Hoque, a leading technologist and bestselling author, discusses his compelling book, "Transcend: Unlocking Humanity in the Age of AI." He shares insights on the transformative role of AI and emphasizes the importance of maintaining our humanity amidst technological advancements. Faisal introduces five core principles to navigate the human-AI future and addresses the ethical challenges leaders face in integrating AI responsibly. He also highlights common pitfalls in AI implementation and offers strategies for fostering impactful customer relationships.
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AI as an Active Partner
- AI is an active technology that becomes our partner, not just a tool following predefined logic.
- We must consciously use AI to enhance humanity or risk losing human agency and control.
Balance AI Opportunity and Risk
- Use the OPEN framework to outline possibilities based on your core purpose and experiment carefully.
- Use the CARE framework to map potential risks, including catastrophic scenarios, to manage AI responsibly.
Ethical Dilemma of AI Use
- Ethical AI use comes down to the question: Just because you can, should you?
- Leaders face dilemmas about profiting from customer data without clear legislative guidelines.