Winning Hearts & Minds: Effective Strategies for Leading Through Change from IC to EM, post M&A and more w/ Kathryn Vandiver #203
Jan 14, 2025
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Kathryn Vandiver, a global engineering leader with over 30 years of experience, shares her expertise on leading through significant organizational changes. She discusses the challenges of transitioning from an individual contributor to an engineering manager, emphasizing team dynamics and empathy. Kathryn highlights the importance of building trust and fostering collaboration, especially during mergers and acquisitions. She offers actionable tools for creating collective agreements and enhancing communication, ultimately guiding teams towards innovative outcomes.
Transitioning from individual contributor to engineering manager requires a mindset shift towards prioritizing team success and fostering collaboration.
Establishing collective operating agreements early fosters accountability and transparency, promoting a positive team culture and alignment with shared objectives.
Leaders must actively listen to team needs and reassure stability to build trust, encouraging openness and a focus on shared goals.
Deep dives
Launching Peer Groups for Leadership Development
New peer groups are being introduced as an opportunity for individuals to enhance their leadership skills at the start of the new year. These groups are designed to support members of the community as they navigate complex situations in their careers, such as organizational restructuring or team expansion. Participants will benefit from shared experiences and collective wisdom, which can help address common challenges like difficult performance conversations and adapting to new roles. Engaging in peer groups allows leaders to invest in their personal growth while fostering connections among fellow leaders.
The Importance of Winning Hearts and Minds
Leadership changes often trigger paranoia among team members, making it crucial for new leaders to reassure their teams of stability and reassurance. Communicating that roles will remain unchanged fosters trust, encourages openness, and facilitates collaboration towards shared goals. By focusing on understanding team needs and actively listening to feedback, leaders can win over the hearts and minds of their teams. This approach not only promotes a positive work environment but also empowers team members to contribute solutions proactively.
The Shift from Individual Contributor to Engineering Manager
Transitioning from an individual contributor (IC) to an engineering manager requires a fundamental shift in mindset, prioritizing team success over personal achievements. This new focus involves nurturing team dynamics, ensuring that members have the necessary skills and support to excel collectively. The realization that leadership means connecting individual efforts to the broader goals of the team and organization is key. Embracing this team-oriented approach leads to stronger cohesion and overall effectiveness within the group.
Establishing Collective Operating Agreements
Creating collective operating agreements early in the team dynamic is essential to establishing clear expectations and fostering positive team culture. These agreements encourage open dialogue about individual and team responsibilities, promoting mutual accountability and transparency. By revisiting these agreements periodically, teams can recalibrate and ensure ongoing alignment with their shared values and objectives. This process not only builds trust but also lays the groundwork for a more collaborative and inclusive work environment.
Overcoming Resistance in Team Dynamics
When merging teams or addressing conflicts due to leadership changes, it's important to foster an atmosphere where team members feel safe to express concerns and share perspectives. Acknowledging individual contributions and addressing potential barriers can help alleviate resistance to change. Leaders can facilitate this by encouraging dialogue around common challenges and collaboratively exploring solutions. By focusing on shared goals and celebrating collective successes, teams can transition from opposition to collaboration, enhancing productivity and morale.
Kathryn Vandiver (Former VP of Engineering @ Quanata) shares insights on providing new leadership during significant organizational change. First, we dissect what transitioning from an individual contributor to engineering manager is like. Then, we discuss what it’s like stepping into an EM role informally vs. formally; how to host conversations that foster trust; tips for transforming teams from competition to collaboration; helping people get unstuck; and tools for changing hearts and minds. Kathryn also covers frameworks for creating collective agreements between eng leaders & eng teams – and identifying what a successful outcome for collective agreements looks like.
With over 30 years of experience as a global engineering leader, Kathryn has guided companies ranging from agile startups to Fortune 500 enterprises toward growth and scalability in both B2B and B2C technology areas. She has held leadership roles at VMWare, HPE, NetApp, and Quanata, a State Farm Company. Specializing in engineering and team culture turnarounds, she frequently steps in to provide decisive leadership during periods of transition. Kathryn is committed to valuing every team member's unique contributions, actively seeking the perspectives of both influencers and naysayers to foster positive change. Her collaborative approach has consistently helped teams double or even triple business growth, significantly enhancing company value through successful turnarounds.
Passionate about 'paying it forward,' Kathryn mentors, teaches leadership skills, and supports young women in tech on their career journeys. In her spare time, she enjoys hiking the trails of the Bay Area and spending quality time with her family.
SHOW NOTES:
Shifting from projects to people - dissecting the mindset shift from IC to engineering manager (2:21)
What makes the transition from IC to EM challenging (5:05)
Taking on informal EM responsibilities vs. a formalized role (8:13)
Frameworks for building trust through early conversations (10:13)
Tips for approaching the scenario of a resistant / combative team (12:15)
Transforming teams during an M&A, from competition to collaboration (14:20)
Why listening is key to changing hearts & minds as an eng leader (17:34)
Practices to help people get unstuck in their perspective (20:50)
Questions to help people uncover where they’re stuck & think critically (23:13)
Kathryn’s approach to identifying criteria for success (24:30)
How to determine what the endpoint looks like (26:27)
Processes for creating collective agreements of how people operate (28:18)
Identifying the expectations your team has of you as a leader (31:58)
Common areas of friction when creating these collective agreements (33:46)
Steps leaders can take to resolve friction within the agreement process (35:13)
Signs that your collective agreement practice is successful (36:38)