In this episode, we pull back the curtain on the world of virtual assistants (VAs) in healthcare. Join us as we chat with Jo, a VA managing a team for a multi-location New Hampshire outpatient practice, and Andre, a core team member at Virtual Rockstar who specializes in finding top-tier VAs.

Discover:

The Personal Journeys of VAs: Hear directly from Jo and Andre about what led them to this profession and the deep passion that drives their work, from streamlining healthcare operations to connecting talent with life-changing opportunities.
A Day in the Life: Get a candid look at the daily responsibilities and supervisory roles of VAs, and learn about the hidden tasks that contribute to the seamless operation of a growing company.
Adapting to American Culture: Understand the nuances and initial challenges VAs face when working with American clients, from communication styles to cultural differences, and how they overcome them.
Personal and Professional Growth: Explore the profound personal and professional benefits VAs experience in their roles, beyond financial compensation, including empowerment, leadership development, and work-life balance.
Navigating Challenges: Learn about the biggest hurdles VAs encounter, such as communication barriers, managing expectations between clients and VAs, and avoiding burnout from over-promising.
What Owners Need to Know: Gain invaluable insights from VAs on how private practice owners can successfully hire and integrate virtual assistants, emphasizing the importance of trust and hiring for potential over just skills.
AI and the Future of Virtual Assistance: Dive into the "AI vs. VA" debate. Are VAs scared of AI? How are they leveraging artificial intelligence as a powerful tool to enhance productivity, and what roles do they hope AI will never take over?
Rapid Fire Insights: Quick takeaways on favorite tasks, least favorite tasks, and moments that brought tears of joy or humility.

This episode is a must-listen for anyone considering hiring a virtual assistant, curious about the future of healthcare support, or simply wanting to understand the incredible human beings behind the screens.

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