Daily Dental Podcast 727. The 3 Big Ideas That Run Great Practices
Nov 28, 2025
Dr. Killeen explores three fundamental ideas that enhance practice management. He emphasizes the importance of developing strong systems rather than relying on standout employees. Implementing a strategy to document key processes is highlighted. Measuring meaningful metrics is crucial for informed decision-making. Finally, aligning team members' strengths with their roles leads to a thriving practice. These insights simplify chaos and pave the way for sustainable success.
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Build Systems, Not Superheroes
- Do build and document systems so the practice doesn't depend on a single "superhero" team member.
- Continuously improve systems and embed that mindset into your practice culture.
Systems Preserve Consistency
- Systems provide consistency and protect the practice from turnover and burnout.
- A culture of continual system improvement preserves sanity and performance.
Document One Process This Week
- Train capable people to follow documented systems so anyone can step into roles successfully.
- Pick one process this week and create a step-by-step documented system for it.
