
How Leaders Lead with David Novak
#155: Bill George, Former CEO of Medtronic — Stay connected to your front lines
Oct 5, 2023
Former CEO Bill George shares valuable insights on staying connected to frontline employees and leading with authenticity. He discusses the importance of forging relationships, finding purpose, and focusing on long-term goals. The guest also highlights the impact of choosing the right leaders, shares the process of finding one's true north, and emphasizes the significance of valuing frontline teams.
52:04
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Quick takeaways
- Eliminate disconnect and build strong relationships with frontline employees to understand what is happening in the organization.
- Take diverse experiences, work on the front lines, and find purpose in making a difference.
Deep dives
Importance of Time with Customers and Frontline Employees
Bill George highlights the danger of leaders spending more time in meetings and less time with customers and frontline employees. He emphasizes the importance of eliminating the disconnect and building strong relationships with the people who work on the front lines of the organization. He encourages leaders to understand the value of spending time with customers, working on production lines, and being on the front lines to truly know what is going on in the company.
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