Episode 272 - The In-N-Out Burger Legacy with Lynsi Snyder
Nov 7, 2023
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Lynsi Snyder, the granddaughter of In-N-Out Burger founders, shares the restaurant's legacy of quality, service, and faith. She discusses upholding family values, integrating faith in business, maintaining quality over growth, and finding strength in love, loss, and faith.
In-N-Out Burger's success lies in prioritizing quality over expansion, maintaining its iconic brand legacy.
Faith-driven leadership at In-N-Out instills Christian values, creating a culture of love and excellence in the organization.
Deep dives
Lindsey's Journey and In-N-Out's Legacy
In-N-Out, a renowned burger joint, was founded in 1948 by Esther and Harry Steiner, emphasizing quality and service. Over 50 years later, their granddaughter, Lindsey, now leads the company. Despite having locations in only a few states, In-N-Out has become a cultural icon with millions of satisfied customers.
Faith in In-N-Out's Culture
Faith has always been integral to In-N-Out, with Lindsey's family instilling strong Christian values in the company's culture. The company's training includes biblical principles, and Lindsey continues to reinforce a culture of love and excellence in the organization.
Balancing Growth and Quality
In-N-Out's commitment to quality over expansion is a cornerstone of its success. Lindsey prioritizes maintaining the brand's legacy and upholding its standards, even at the cost of potential growth opportunities. By protecting the company's values and traditions, In-N-Out remains true to its core principles.
In-N-Out Burger is one of the few local burger restaurants that has transcended into a cultural icon. What started as one of the first drive-thru restaurants ever in 1948, has grown into one of the most recognizable brands in the country with nearly 40,000 employees in millions of happy customers.
The restaurant was founded by Esther and Harry Snyder, a husband and wife team with a passion for excellent service and incredible quality. Now over 50 years later, their granddaughter Lynsi serves as the President of the company and carries on that legacy of loving employees, serving customers and boldly giving glory, and honor to God in the process.
Lynsi joins the show to talk about the in and out legacy as told in her new book, The Ins-N-Outs of In-N-Out Burger and to share how her faith has guided her leadership style through tragedy, challenges, and triumphs.