ServiceNow Series E86: Joe Aranzullo, Director of Service Delivery at Beyond20

Today's guest is Joe Aranzullo, Director of Service Delivery at Beyond20. Founded in 2006 with offices in Washington D.C., Tempe, Arizona and San Diego, Beyond20 is a transformation accelerator that combines IT professional development and software development with expert consulting to help government and commercial clients attain their most ambitious evolutionary goals.

Beyond20's mission is to Change Work Life. Some of the ways that make Beyond20 unique is that they have a have deep subject matter expertise in ITIL, Agile, Scrum, DevOps, Cyber, Privacy, and Data Science. They are ServiceNow Premier Partner with Certified Master Architects on staff, while several Senior Advisors have co-authored the official ITIL 4 publication on “Digital and IT Strategy.”

In the episode, Joe will discuss:

His background and current work with Beyond20,

How Beyond20 helps customers succeed,

Getting the process right and challenges to overcome,

Staying up to date with the latest trends, and

The future of his role and the ServiceNow platform