Maxwell Leadership Executive Podcast #353: What’s the Big Deal with Empathy?
Jul 17, 2025
Dive into the pivotal role of empathy in leadership. Discover how emotional intelligence fosters deeper connections, boosts engagement, and enhances team retention. Learn practical strategies like staying curious and asking open-ended questions to cultivate a culture of understanding. Explore the importance of vulnerability and transparency in leadership, creating an environment where team members feel respected and valued. Unpack how these elements contribute to more effective communication and cohesion within organizations.
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Empathy Drives Engagement and Retention
- Empathy in leadership is essential because it shows people they are seen, valued, and cared for.
- This emotional connection drives higher engagement, retention, and discretionary effort from teams.
Use Curiosity to Build Empathy
- Cultivate curiosity by genuinely asking open-ended questions to understand your team deeper.
- Be willing to trade certainty for discovery to increase empathetic leadership.
Lead Vulnerably to Build Trust
- Practice vulnerability by admitting you don't know all answers and asking for help.
- Listen without judgment and encourage openness to foster trust and empathy.